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PRIVACY POLICY

LAST UPDATED: MARCH 2026

1. INTRODUCTION

RUPE Networks ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (www.rupe-networks.co.uk) or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. DATA CONTROLLER

RUPE Networks is the data controller for personal data collected through this website. If you have any questions about how we handle your data, you can contact us at:

Email: contact@rupe-networks.co.uk
Phone: +44 (0)203 011 4490

3. INFORMATION WE COLLECT

We may collect the following types of personal data:

Contact form submissions: Name, email address, and any information you provide in your message
Communication data: Records of correspondence when you contact us via email or telephone
Service delivery data: Technical information, network configurations, and access credentials provided during the course of a consultancy engagement (subject to separate confidentiality agreements)

We do not use analytics tracking, advertising cookies, or any third-party tracking technologies on this website.

4. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

Responding to your enquiries and providing quotations
Delivering our consultancy and technical services
Sending relevant communications about our services (only where you have consented or there is a legitimate interest)
Complying with legal obligations
Maintaining records for accounting and tax purposes

5. LEGAL BASIS FOR PROCESSING

We process your personal data under the following legal bases:

Consent: Where you have submitted a contact form or opted in to communications
Contractual necessity: Where processing is necessary to perform a contract or take steps prior to entering a contract with you
Legitimate interests: Where we have a genuine business reason to process your data, provided this does not override your rights
Legal obligation: Where we are required by law to process your data

6. DATA SHARING

We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:

With service providers who assist in operating our business (e.g., email hosting), under appropriate data processing agreements
Where required by law, regulation, or court order
To protect our rights, property, or safety, or that of our clients

7. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form data is retained for up to 24 months. Client project data is retained for 6 years in line with HMRC requirements. You may request deletion of your data at any time.

8. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. As a cyber security consultancy, data protection is fundamental to our operations.

9. YOUR RIGHTS

Under UK GDPR, you have the following rights:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request that we limit how we use your data
Right to data portability: Request a copy of your data in a machine-readable format
Right to object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at contact@rupe-networks.co.uk. We will respond within 30 days.

10. COMPLAINTS

If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.